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We value confidentiality

We recognise the importance and safeguard of your personal data. The purpose of this Privacy Policy (“Policy”) is to keep you and other individuals informed on how we deal with the data collected by us. This Policy applies to our collection, use and disclosure of personal data in India. This Policy shall also apply to services offered by us through any third parties unless express reference to their Privacy Statement is made by such third parties.

This Policy details out the information which we will be collecting from you for the service provided by us and informs how it is stored and used by us.

Information we collect and hold

The type of information which we collect from you will vary based on your participation with us and the services we provide through ourselves or through our authorised third parties, which includes but is not limited to our service providers, Insurance Company/ies, contractors and other third parties, or a request or inquiry you make in relation to such service, benefits and products. This information ("Personal Information") may include information including but not limited to the following:

Name and Address(es) Telephone number(s) and other contact details Valid Email Id
Vehicle details including registration, model and colour PAN Card Number, where applicable Payment information (such as Credit Card, Cheque, Bank Details, etc) where applicable
Nominee or Family member details Company details, if you are a corporate customer Insurance details

We collect your Personal Information which may be required for us in order to provide the requisite service opted by you. We also collect your information to provide the service in a better and efficient manner. Whether you nominate or include any additional member details or provide any third party information depends upon the service utilised by you. In case you opt to nominate third parties, it is required that such persons are made aware of this Policy who also should agree to it. If you do not provide us or are unable to disclose such Personal Information to us, we may not be able to provide you with the service as requested. We do not deal with individuals who do not identify themselves or use pseudonyms.

We assure that Personal Information shall be collected by us using lawful and fair means.

We shall not collect the information unless the Personal Information is not necessary for us, or is directly not related to the services we provide.

We collect your Personal Information, when you open our website and provide your personal details or request for any quote on our website, or in the course of providing you with that service (e.g. Car Insurance etc.), This information is provided by you when you visit our Website, fill in information in our Website or call our number, e-mail us or visit us in person, or when you submit your personal details to participate in any of our offers and promotions.

We collect Personal Information only with your consent and as permitted by law.

We store Personal Information in a combination of secure computer storage facilities and paper-based files and other records. We take reasonable steps to protect your personal data using physical, electronic or procedural security measures appropriate to the sensitivity of the information in our custody or control, which may include safeguards to protect against loss or theft, unauthorised access, disclosure, copying, use or modification.

Information which is stored will be securely destroyed when there is no longer a business or legal requirement for us to retain the information for a period of time. All employees are informed of the Privacy Policy guidelines and responsibilities. We impose strict requirements of security and confidentiality on all third parties providing the service on behalf of us as to how they store, handle and deal with your personal information.

We may disclose your Personal Information as follows:

To provide the service as requested by you

In order to process and complete the service as requested by you, we may disclose it to the respective service providers, and where applicable to third parties involved in the services.

Insurance Companies

We may transfer your Personal Information to Insurance Company/ies enabling them to provide a quote based on the information provided by you.

Legal Disclosure

We may disclose your Personal Information as necessary and when requested to meet legal, regulatory, self-regulatory, insurance, audit, and security requirements and otherwise with your consent or as permitted or required by law.

We take reasonable steps to protect your Personal Information that we collect, hold and disclose. We always ensure that the Personal Information collected is accurate, complete and up to date. If you wish to make inquiries or complaints or have other concerns about our practices in handling your personal data or compliance, you may contact us at this email id: guru.v@tvs.in.

This Privacy Policy may be revised from time to time due to changes in legal obligations, statutory regulations or business requirements. We request you to review this Privacy Policy frequently to obtain its most recent version.